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The use of KMi Planet on a day-to-day basis has highlighted a number of knowledge management issues: how to provide semantic search and knowledge retrieval facilities in an effective and sustainable way; how best to provide individualised presentations and news alerts; how best to emulate the behaviour of a newsroom team. To address these challenges we have developed an integrated suite of tools, which is called PlanetOnto. These tools allow ontology-driven document formalization and augment standard browsing and search facilities with deductive knowledge retrieval. In addition, the PlanetOnto architecture includes specialized agents, which provide personalised news feeds and alerts and can proactively identify potentially interesting news items.